FAQ

Every answer, before you have to ask.

Dispatch line 24/7(561) 591-6701

Pricing

A $55 service base plus flat travel to your city, plus the state-capped $10 per notarial act. The estimator on our pricing page shows the full math before you book.
One flat number covering the service base, round-trip travel, and any rush window. State-capped stamp fees ($10 per act) and third-party costs are itemized separately so you see where every dollar goes.

Apostilles

Turnaround is set by the Florida Department of State, not by us. We'll give you the current real-world estimate when you call and offer expedited handling where the state allows it β€” but no one can honestly guarantee a state's processing date.
Often, yes. The DOS apostilles the signature of a Florida notary or public official, so private documents usually must be notarized first. That's why our full-service package bundles the mobile notarization with the apostille run.
No β€” the Florida DOS only handles Florida documents. A document notarized or issued in another state must be apostilled by that state. Tell us where the document originates and we'll tell you the right path.
FBI background checks and other federal documents go through the U.S. Department of State in Washington, not Tallahassee. It's a different process and timeline β€” we coordinate it, quoted separately.
Yes. Non-Hague destinations need embassy or consulate legalization after the state step. We coordinate the full chain and quote it separately based on the consulate involved.
Our coordination & courier fee starts at $135 per document; full-service (mobile notarization + pickup + apostille + return) starts at $205. The Florida DOS per-document fee is passed through at cost and itemized on your quote.

Hospitals & Bedside

Most hospital calls in our coverage area are answered within 60–90 minutes, day or night. Hospice and end-of-life situations are prioritized β€” tell us the urgency when you call and we'll give you a real ETA, not a sales line.
Limited mobility is fine β€” we work around the bed, the tray table, whatever the room allows. For language, our notaries work in English and Spanish; the signer must be able to communicate willingness directly, with a translator present if needed.
Sometimes β€” it depends on the document. Some forms bar relatives or beneficiaries from witnessing. When in doubt, we bring professional witnesses ($25 each with advance notice) so the document can't be challenged later.
A current government-issued photo ID: driver's license, passport, or state ID. If the patient's ID is expired or unavailable, call us before the visit β€” there are lawful alternatives, and we'll walk you through them.
If the signer isn't alert or willing when we arrive, we can't proceed β€” and we'll tell you kindly and honestly. A reduced trip fee applies for the visit; the notarization fee doesn't. We'd rather reschedule than force a document that could be challenged.

Loan Signings

Yes β€” hybrid packages with e-signed documents and a wet-ink notarized set are routine for us. Tell us the platform and any table requirements when you send the order.
Scan-backs go out immediately after the signing when your order requires them β€” typically within the hour, and always before drop-off.
It happens weekly in this market. We hold the appointment window, coordinate with your closer on redraws, and only reschedule if the borrower can't make the new timing.
Yes β€” errors & omissions coverage is in force and the current certificate is available to your compliance team on request.
After the first completed signing, we set your firm up on monthly net-15 invoicing with per-matter itemization so every fee maps back to a file number.

Online Notarization

Yes β€” Florida authorized Remote Online Notarization in 2020, and online-notarized documents carry the same legal weight as in-person ones, with a recorded session and tamper-evident seal.
A device with a camera and microphone, a stable connection, and a current government-issued photo ID. The identity-proofing steps happen online before the session starts.
Certain estate documents requiring physical witnesses and a few form-specific exceptions. Send us the document type first β€” we'll tell you honestly, and if it needs wet ink we dispatch a mobile notary instead.
Sessions start at $50 including the first notarial act. Florida law caps online notarial acts at $25 each; platform and coordination fees are itemized separately on your quote.

Detention Facilities

Broward and Miami-Dade detention and correctional facilities, subject to each facility's own visitation and ID rules. The client confirms the facility permits the visit before we're dispatched.
The client or attorney confirms the facility's access window and requirements, then we dispatch within them. We'll coordinate timing with your contact person so nothing is wasted at the gate.
Facility-issued or facility-accepted identification per that institution's rules. We verify the requirements with you before the visit so the trip never goes to waste.
From $125 + $10 per notarial act. If a facility is known for long processing, the expected wait-time component is included in the written quote upfront β€” the number you approve is the number you pay.

Maritime & Yacht

Yes β€” aboard at the dock, at anchor on a calm day, at the marina office, or at the broker's table. Whatever keeps the closing on schedule.
Constantly. Brokers, documentation agents, lenders, and maritime attorneys hand us their packages; we execute exactly as drafted and return them per instructions.
We're port-cleared and routinely handle corporate filings and permit-running around both ports. Scope and access requirements get quoted upfront.
Dockside and marina appointments start at $125; vessel closing packages start at $75 with travel quoted separately by location. One flat number, confirmed by text before dispatch.

Identification & Witnesses

A current government-issued photo ID: driver's license, state ID, passport, or consular ID. Expired IDs and photos of IDs can't be accepted β€” if there's an ID problem, call first and we'll walk through lawful alternatives.
Yes β€” professional witnesses are $25 each with advance notice. Some documents restrict relatives or beneficiaries from witnessing, so having neutrals available protects your document.
Yes for oaths and most notarial acts β€” never sign before we arrive. If you already signed, tell us; some acts allow acknowledgment of an existing signature, and we'll tell you which applies.

Service Area

All of Broward and Miami-Dade counties, dispatched from Fort Lauderdale β€” 13 cities on flat travel fees. Boca Raton, Palm Beach, and the Keys are available on scheduled runs.
Yes β€” the dispatch line is answered around the clock, including holidays. After-hours visits carry a flat surcharge that's always shown upfront in your written quote.

Question not listed?

Text it β€” a coordinator answers 24/7, in English or Spanish.

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